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andersonp99381401
Participant
September 29, 2017
Answered

Cancel monthly Illustration subscription

  • September 29, 2017
  • 2 replies
  • 376 views

Hello there! How are you?

I dont found the cancel button, can someone helps me?

(Sorry, its portuguese, but there is no option to stop the plan. )

This topic has been closed for replies.
Correct answer Jacob Bugge

Anderson,

In that case I am afraid you will have to ask Adobe, through a chat (just click the Still need help button straight away),

http://helpx.adobe.com/x-productkb/global/service-ccm.html

or through Adobe phone Support, see the different workday hours depending on country),

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

2 replies

Jacob Bugge
Community Expert
Community Expert
September 30, 2017
andersonp99381401
Participant
October 2, 2017

There is no Cancel option for me, i dont know why...

Jacob Bugge
Community Expert
Jacob BuggeCommunity ExpertCorrect answer
Community Expert
October 3, 2017

Anderson,

In that case I am afraid you will have to ask Adobe, through a chat (just click the Still need help button straight away),

http://helpx.adobe.com/x-productkb/global/service-ccm.html

or through Adobe phone Support, see the different workday hours depending on country),

http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

Monika Gause
Community Expert
Community Expert
September 30, 2017

Did you buy it directly from Adobe or from a reseller?

andersonp99381401
Participant
October 2, 2017

I bought on adobe site.