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Participant
February 5, 2018
Answered

cancel my adobe CC subscription.

  • February 5, 2018
  • 2 replies
  • 553 views

Hi rarely use the adobe CC and request you to cancel it. Can we pause it, if its an option. Why are Adobe so stone-age in matters of cancelling a subscription but pushy when it comes to asking to subscribe.

Shouldn;t there be an option to end the subscription as and when we want rather than holding us to ransom!

This topic has been closed for replies.
Correct answer Kanikas

Hi Amit,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You can now self-cancel your subscription, see here:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika

2 replies

Participating Frequently
February 5, 2018

You can cancel it yourself by logging into accounts.adobe.com. From there, select Manage Plans under Plans & Products. Then select Cancel Plan under Plan Details.

Good luck!

Kanikas
KanikasCorrect answer
Legend
February 5, 2018

Hi Amit,

Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You can now self-cancel your subscription, see here:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika