Cancel my Premiere Pro

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Hi ,

I am trying to cancel my Premiere pro membership. But there is not a cancel button. Support system is like circle. There is no section about cancelation. Please help.

Thanku

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John T SmithCorrect answer

Community Expert

This is a public forum, not Adobe support... other users here can't help with that problem

-you need to click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

성

성준30638291jwcr

Participant

I want cancle my premier pro

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John T Smith

Community Expert

Go up and read my May 26, 2018 reply

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John T Smith

Correct answer

Community Expert

This is a public forum, not Adobe support... other users here can't help with that problem

-you need to click the link below to contact Adobe staff to help

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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G

GokhanCelemAuthor

Participant

I tried 10 times with this link. Because of that ı am saying your support system is like a circle. Thank u for not helping.

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kglad

Community Expert

these are user-to-user forums. you're not communicating with adobe employees. to cancel your own subscription, read https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

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