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Participant
May 10, 2020
Question

Cancel plan

  • May 10, 2020
  • 2 replies
  • 441 views

Hi , 

i want to cancel my plan and come out of the auto renewal plan. Not able to do it as the cancel plan option not working. Its directing to the support no 8008336687 which when called is showing invalid number. Please advice how to cancel plan? I need to do this urgently. O

 

 

 

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2 replies

Just Shoot Me
Legend
May 10, 2020

Really stop trying to do this on your phone and use a computer.

 

AxelMatt
Community Expert
Community Expert
May 10, 2020

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this isn't help, try to enable popups and cookies in your browser or use another browser.

If this doesn't help the contact Adobe Support  (click below). This is a public forum and not the link to the Adobe support. We are all normal users as you are and we can't help with account problems.

 

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html

(Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME)

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