Skip to main content
July 29, 2017
Answered

cancel service

  • July 29, 2017
  • 1 reply
  • 758 views

I'd like to cancel service of Photoshop CC and Lightroom CC now, so that no further payment will be deducted from my credit card from June 2017. ... Please help and let me know how to cancel the service.

This topic has been closed for replies.
Correct answer Ned Murphy

Cancel your Creative Cloud membership

If you are unable to cancel thru your account then try contacting support... For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

1 reply

Ned Murphy
Ned MurphyCorrect answer
Legend
July 29, 2017

Cancel your Creative Cloud membership

If you are unable to cancel thru your account then try contacting support... For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

July 29, 2017

I have tried the suggested steps. But I can not do the transaction. Because there is no option of canceling revenue service, I have canceled it.