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tatyanam51960566
Participant
March 28, 2018
Answered

Cancel Subscription

  • March 28, 2018
  • 3 replies
  • 569 views

Ok so I really want to cancel my subscription. I do monthly payments of $21.24 but I have no need for it anymore. Does anyone know the cancellation policy? like do I have to pay 50% of whatever i still owe? or what?

This topic has been closed for replies.
Correct answer Kanikas

Hi Tatyana,

As I understand, you wish to cancel your Creative Cloud subscription. Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You can now self-cancel your subscription, see here:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika

3 replies

Kanikas
KanikasCorrect answer
Legend
March 28, 2018

Hi Tatyana,

As I understand, you wish to cancel your Creative Cloud subscription. Please contact the support through call/chat for the cancellation requests and the billing queries:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

You can now self-cancel your subscription, see here:

https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Please go through the Adobe - Subscription Terms as well.

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika

Akash Sharma
Legend
March 28, 2018
Jon-M-Spear
Legend
March 28, 2018

Not very difficult really.  I found this after about 2 seconds on my first search. 

https://www.google.co.uk/search?q=adobe+cloud+cancellation+policy&rlz=1C1MSIM_en-GBGB772GB772&oq=adobe+cloud+cancellatio…