Skip to main content
Participant
March 24, 2021
Question

cancel subscription

  • March 24, 2021
  • 1 reply
  • 170 views
I have deactivated the renewal of my Adobe stock plan but on my account page is still showing 10 assets available for me to download. 
I'd like to know if this is the trick that once I downloaded the image, my cancelled subscription will automatically renew, or these 10 assets are truly free?
 
This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
March 24, 2021

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human