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Participant
November 11, 2019
Question

Cancel trial

  • November 11, 2019
  • 2 replies
  • 124 views
I used a trial version. And I missed the trial cancellation period. 
I tried to cancel the plan through the homepage.
However, there was not 'cancel button'.
It is said that payment will be made on December 9, but I want to cancel my membership without making payment.

I don't think I need to use Adobe Creative Cloud Service anymore.
Can I cancel my plan?

Thank you for always working hard!!
This topic has been closed for replies.

2 replies

Jeffrey_A_Wright
Legend
November 11, 2019

Dong Hui Kang, sorry you are facing difficulties canceling your membership.  Please see http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html for steps you can take to stop the current subscription.  If you need assistance, then please exit this public discussion forum and contact our support team at https://helpx.adobe.com/contact.html for assistance.

November 11, 2019

Moving to the Get Started forum from Photoshop