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L
LJS18
Participant
April 3, 2020
Question

Cancel Trial Subscription

  • April 3, 2020
  • 1 reply
  • 309 views

I have been trying to cancel my trial subscription for two weeks. I am unable to do so on my account online and am unable to get in touch with any form of Adobe support staff. The chat function is not available online and I cannot find any phone numbers. Please advise as to how to do so. 

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    1 reply

    Tacafy大尉
    Tacafy大尉
    Legend
    April 4, 2020

    Good evening.
    Is it the same AdobeID that is posting on this forum that is trying out the trial version?
    If that's the case, I should normally be able to access it...
    Are you logged in with any other accounts?
    You may need to check it out now.
    If you still can't access it, you can find the "Need help Signing In" section at the bottom of the support entrance.

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