Cancelamento de conta (Account Cancelation)

Question

Quero cancelar minha conta. Hoje é o segundo dia que tento sem sucesso. Estou no trial de 7 dias e não pretendo pagar por um produto que não foi útil para mim. Aguardo resposta, pois o método de cancelamento descrito no site não funciona.

I would like to cancel my account because this product it is not useful to me. I am trying do it around 2 days, just following the site instructions, but so far I could not do the cancelation of my 7 days trial.

Atenciosamente,

Sincerely,

Raphael Pignone

kglad · Answer

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html

p.s. if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

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