Skip to main content
Participant
January 31, 2019
Answered

Cancelation fee for PDF?

  • January 31, 2019
  • 2 replies
  • 306 views

I canceled my PDF editor and was charged a $32 fee. I am not aware of agreeing to this when I tried to cancel before and was offered an extension of the product. I use photoshop but can find an alternate at github or anywhere else. If my account is charged I will surely cancel photoshop and avoid adobe in the future.

Thank you

This topic has been closed for replies.
Correct answer John T Smith

It is really hard to miss the fact that you are agreeing to a contract

LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4

2 replies

Abambo
Community Expert
Community Expert
January 31, 2019

I'm sorry about that. A subscription per month would not have resulted in an early termination fee. But that one is more expensive as you commit only on a per month basis. It would, however, not be fair, if people would take the discount for the commitment on a year and still could cancel any time.

ABAMBO | Hard- and Software Engineer | Photographer
John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
January 31, 2019

It is really hard to miss the fact that you are agreeing to a contract

LOTS of screen pics of the terms https://forums.adobe.com/thread/2589217 in reply #4