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theywe
Participant
March 11, 2018
Answered

cancellation creative cloud illustration

  • March 11, 2018
  • 2 replies
  • 409 views

Hi I have problem with canceling my subscription.

This topic has been closed for replies.
Correct answer John T Smith

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

2 replies

theywe
theyweAuthor
Participant
March 11, 2018

Hi, it said to contact you

  • If Cancel plan is not displayed, contact us to cancel your subscription.

Best regards

dewi

March 11, 2018

It depends on the payment service provider Adobe uses in your area.

Some people see it in the last month before the subscription ends.

Some don't - they have to cancel with the help of customer care.

Fenja

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
March 11, 2018
theywe
theyweAuthor
Participant
March 11, 2018

Hi, it said to contact you

  • If Cancel plan is not displayed, contact us to cancel your subscription.

Best regards

dewi