cancellation labarynth

Question

Hi y'all !Adobe Products ROCK THE KNOWN UNIVERSEbut through my own error bought an annual license to a product I already had access to. Because of the terms of the product I have basically paid more than double for a year as there is an inviolate "cancellation window" in the contract.I am here today to cancel that never used annual contract but can find no way to do so.I'm certain I have missed simple steps.I have until the end of June to cancel or will be legally obligated to pay Adobe for the next unused year.

kglad · Answer

https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html

if that fails to help you cancel, using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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