I contacted your chat support last month i cancelled my subscription and they confirmed it. So I was relieved but this month i still received a bill from adobe!!!!!!! When i talked to the support chat they said failure of payment thats impossible i already paud last month for i thought it will be my last month of paying since i already cancelled my subscription!!! Please can someone help me TO FINALLY CANCELLED MY SUBSCRIPTION!
these are user-to-user forums. you need to (re)contact adobe if you can't cancel yourself using the below link.
https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html
if that fails to help, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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