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anca feliciah27665082
Participant
September 23, 2018
Answered

Cancelled subscription

  • September 23, 2018
  • 1 reply
  • 287 views

Hello,

My subscription was cancelled yesterday due to unpaid invoice.

While I was in the midle of Africa my creditcard was blocked and

last week i've got back in denmark and solved the problem,

but it takes time until I receive my new credit card.

Could i get an invoice so I can transfer the amount from my acount?

This topic has been closed for replies.
Correct answer DelphiZoa

Hi,

This is a community forum, so we do not have access to your billing information. You can access payment and billing under "Manage Plan" in your Adobe ID account (Adobe Account​). If you need additional details about payment, contact Adobe directly via chat or phone: Contact Customer Care​.

Please let us know if you have any other questions, and we'll do our best to help.

1 reply

DelphiZoa
DelphiZoaCorrect answer
Participating Frequently
September 23, 2018

Hi,

This is a community forum, so we do not have access to your billing information. You can access payment and billing under "Manage Plan" in your Adobe ID account (Adobe Account​). If you need additional details about payment, contact Adobe directly via chat or phone: Contact Customer Care​.

Please let us know if you have any other questions, and we'll do our best to help.

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