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Participant
April 13, 2020
Question

Cancelled subscription months ago; months later, it's charging my credit card again.

  • April 13, 2020
  • 2 replies
  • 172 views

I cancelled my Adobe creative Cloud membership months ago since I already have an account with my employer. Haven't been charged for months since I've cancelled. This week Adobe decided to start charging me monthly again?!? Slightly shady practices in place here..

 

What is going on here. I would prefer to speak with someone from Adobe sales rather than report this to my credit company.

 

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    April 13, 2020
    Peru Bob
    Community Expert
    Community Expert
    April 13, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum .