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Taffer30
Participant
March 19, 2020
Question

Cancelling annual plan after a full year

  • March 19, 2020
  • 2 replies
  • 153 views

Due to everything going today, my computer's harddrive crashed a few days ago.  So to save money I started cancelling many subscriptions that was on my PC.  I canceled my annual plan for Premier Pro, had it for longer than a year.  No where has it said I will be charged, even in the email.  I just would like peace of mind if I will get charged.

 

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    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 19, 2020

    You will need to go to Adobe Customer Service for that:

    https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      March 19, 2020

      I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.

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