I've been in an empty chat room for hours--no customer support.
The website instructions are incoreect: no CANCEL button
The phone reps keep you on the phone forever and keep trying to sell product.
I don't want this subscrition anymore!
Other users in this open forum can't help with a subscription issue
To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html
or try chat again
Chat help: Mon - Fri 5am - 7pm (US Pacific Time) <=== NOTE DAYS AND TIME
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Creative Cloud support (all Creative Cloud customer service issues)
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