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Johan5C66
Participant
March 17, 2021
Question

Cancelling my subscription

  • March 17, 2021
  • 1 reply
  • 138 views

EMAIL REMOVED cannot cancel his subscription Why...??

[personal information removed for your protection]
[This is a public forum, not Adobe support, please do not post personal information]

 

Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
March 17, 2021

perhaps you have an annual subscription and are going to incur a penalty*.

 

how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

* if you're cancelling an annual plan early, there's a penalty (=1/2 the cost of the remaining months).

if the above link doesn't help you cancel, using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

 

 

 

 

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