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jjervo
Participant
December 9, 2017
Answered

Cancelling plan

  • December 9, 2017
  • 2 replies
  • 259 views

so after using photoshop i am now being told i will have a cancelling fee? I am very disgusted in this and do not wish to pay this. If I wish to cancel I would like to without a disgusting expensive fee.

This topic has been closed for replies.
Correct answer Ronald Keller

I understand you are not happy but it looks like are subscribed to an anual plan, not a monthly plan. The anual plan carries a cancelling fee while the monthly plan does not but is more expensive...

2 replies

Ronald KellerCorrect answer
Legend
December 9, 2017

I understand you are not happy but it looks like are subscribed to an anual plan, not a monthly plan. The anual plan carries a cancelling fee while the monthly plan does not but is more expensive...

Peru Bob
Community Expert
Community Expert
December 9, 2017

When you purchased the plan, did you read the agreement prior to accepting it?

Did it mention the cancellation fee?