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pixelfox
pixelfox
Participant
May 13, 2019
Question

cannot access creative cloud or www.adobe.com

  • May 13, 2019
  • 2 replies
  • 240 views

Hi All, I am in Sudan at the moment. I cannot acess creative cloud or the adobe website or Lightroom. I get error codes. My account is paid up to date. any ideas?

This topic has been closed for replies.

2 replies

Nikhil R Gupta
Community Manager
Nikhil R GuptaCommunity Manager
Community Manager
May 13, 2019

Hello pixelfox

You may try to connect your machine with an open network and check. You can also try to open adobe.com on your mobile and check if that is working.

Thanks,

Nikhil Gupta

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
May 13, 2019

What error codes are you getting?


Is your connection behind a firewall that could be blocking certain sites?

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