Cannot Access LR or PS

I have been a subscriber since Aug. last year. Now I keep getting request to download free trial which, if I delete, exits me from the Program.

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Adobe Employee

Have a look here, this might solve your issue:

Participant

Hello,

Thank you for your response. I did find that page but, having followed the advice, it did not resolve the annoying problem!

Adobe Employee

Hi there,

Would it be possible to post a screenshot of the error message?

A

Anonymous

Moving to the Get Started forum from Photoshop

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