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Participant
July 16, 2022
Question

Cannot Activate my apps

  • July 16, 2022
  • 1 reply
  • 78 views

Hello, I recently came back to use photoshop and lightroom on my mac, osx 10.11.6. This mac had been running both programs for a few years with no problems. Then I canceled my subscription for a few months. When I came back to pay for them they would not activate. I had to use them on the trial version. Now the trails have expired and I am paying for apps I cannot use. Creative cloud says not compatible on all of the apps. Is there a way to activate on these older versions that are installed on my old Mac? Or older versions I can try to reinstall?

Thank you to anyone that can help.

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1 reply

John T Smith
Community Expert
Community Expert
July 16, 2022

According to this, everything before 2021 MAY have been removed... but, try the links for yourself
https://community.adobe.com/t5/download-install-discussions/older-versions-pre-2020/td-p/13065324