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Participant
April 7, 2014
Question

Cannot download and upgrade apps in creative cloud on mac. See snapshot...

  • April 7, 2014
  • 1 reply
  • 206 views

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    1 reply

    Jeffrey_A_Wright
    Legend
    April 7, 2014

    Pinoriginal please try renaming the OPM.db file per solution 2 in CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

    If you continue to face sign in difficulties then I would recommend also reviewing Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.