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Nick Blackburn
Participant
January 20, 2019
Answered

Cannot download Design Web Premium CS6

  • January 20, 2019
  • 2 replies
  • 2681 views

I am trying to prepare for a rebuild of my Macbook Air by downloading all the applications to reinstall. I have tried to download the .dmg file for CS6 and it looks as though it is working but then fails as it nears the 4.5 GB. Is there another source for this file or suggestions for another cure?

Thanks, Nick

    This topic has been closed for replies.
    Correct answer kglad

    make sure you have enough disk space and use a different browser and/or wired connection.

    note: newer os'es (especially mac os'es) are not compatible with older programs (especially adobe's).  this may help you start your installation, https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html that said, you can download the installation files using the below link.

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    2 replies

    John T Smith
    Community Expert
    Community Expert
    January 20, 2019

    System requirements for early versions of Premiere Pro on right side of page

    -https://helpx.adobe.com/premiere-pro/system-requirements/earlier-versions.html

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    January 20, 2019

    make sure you have enough disk space and use a different browser and/or wired connection.

    note: newer os'es (especially mac os'es) are not compatible with older programs (especially adobe's).  this may help you start your installation, https://helpx.adobe.com/x-productkb/global/macos-high-sierra-compatibility.html that said, you can download the installation files using the below link.

    Single user licensee downloadable installation files available:


    Updates

    • Download and installation help for Adobe links

    • Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3 which also apply to eLearning Sute 2.5.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

    And a big thank you to Jim @ Prodesigntools for helping me with these links!

    Nick Blackburn
    Participant
    January 20, 2019

    Many thanks for that, Kglad - multiple failures in Chrome, first time success in Safari.

    I think it also helped that with Safari I was saving it to my laptop hard drive rather than to an external drive - when I tried to move it after the download, it refused.

    Cheers, Nick

    kglad
    Community Expert
    Community Expert
    January 20, 2019

    you’re welcome.