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sinetwo
Participant
December 15, 2021
Question

Cannot download lightroom 6 for Windows

  • December 15, 2021
  • 1 reply
  • 167 views

I just got off a very disappointing chat with your support team. I went into my account, tried downlaoding LR 6 which I paid for and bought (it was NOT cheap, bought directly from Adobe) and had used for a while. I wanted to download it on to my new computer and when I try to download it, it says installer is no longer available.

 

I get that it is no longer supported, but I speak to customer service about this and they say:

"I understand but as you are using Lightroom 6 which is not supported and has been discontinued by the developers and the activation servers has been shutdown. You will have to opt for a active subscription through which you can install Lightroom and Lightroom Classic."

 

So this effectively means software which I paid for, which was perpetual, has been removed in order to force me to go down a cloud subscription? Please tell me I am wrong and that I am totally misunderstanding this?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
December 15, 2021

I do not know how far back this process will go, but try...
Direct Download Links https://prodesigntools.com/tag/ddl MAY help
-you MUST do what it says in Note: Very Important Instructions
-https://prodesigntools.com/adobe-cc-2015-direct-download-links.html#download-instructions
-the prodesign links go directly to Adobe's file server, so this process will
--only work until Adobe completely removes the old version(s) from the server
.
IF/When you do have a download, be sure to copy it to AT LEAST one external device
-since Adobe does sometimes remove old versions from the server
-a usb flash drive or external hard drive, or write to a DVD
-plus a text file containing your serial number if you have a serial number program