영웅심80388519

Participant

Question

Cannot download programs after I paid

Forum|Forum|7 years ago
December 12, 2018
4 replies
626 views

After I paid, I tried to download photoshop and premier pro etc. in mac. After click, and permit opening cc program, I cannot find apps installation status in cc program. there is no app tab in cc program and installation did not start.

I tried to remove and reinstall cc program several times, but it does not changed.

please give me an instruction.

Creative Cloud

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Test Screen Name

Legend

Please copy and paste (into your reply) the contents of the hosts file, which is c:\Windows\System32\Drivers\etc\hosts

Participant

I'm having the same problem. The servers won't let me download the applications after subscribing to the service. Are these servers offline?? Please help.

Test Screen Name

Legend

Your problem might be different so please describe it in detail.

Have you installed Creative Cloud? Does it show an Apps tab? What does it show? What messages do you get? And so on.

Participant

Cannot download any of the apps. I get an error code that says the server is not responding currently. Please try after some time. error code P207

I have been trying for two days.

I have all firewalls and and web site protection turned off.

please help!! Is there phone technical help service??

Legend

Hello there,

If the APPS tab is missing from the creative cloud, you may follow the below links and check.

Apps tab missing from the Creative Cloud desktop app

Apps tab missing from Creative Cloud Desktop

Hope this helps.

Thanks,

Nikhil Gupta

Community Expert

Community Expert

Download & Install instructions https://forums.adobe.com/thread/2003339

-Mini-FAQ from staff member Jeff A Wright https://forums.adobe.com/thread/1146459

-Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

-Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

-Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

-Membership questions and problems https://forums.adobe.com/thread/1146459