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Participating Frequently
August 7, 2018
Answered

Cannot fully install CS3 - Display resolution problem

  • August 7, 2018
  • 2 replies
  • 2139 views

I get an error while running the setup of CS3 Creative Cloud Design Standard (the version that does not require activation) -> the setup reports that my display resolution is too low and should be at least 1024 x 768. My actual display resolution is 'above' what the error says (1600 x900, Lenovo laptop). Illustrator and InDesign are affected, Photoshop, Acrobat not affected.

I actually tried all available display resolution settings on my lapto to no avail, played with all additional settings on my Lenovo Graphics card (GPU) but no luck, tried different compatibility settings when running the setup - nothing works.

CS3 was running on this laptop before (the version that does require activation) before O/S needed to be reinstalled a year ago. Running Windows 8 now and before.

Actual error on 'System Check' part of the Setup:

" The minimum system requirements listed below are recommended in order to run Adobe Creative Suite 3 Design Standard properly and are not met:

* Monitor resolution of 1024 x 768

It is recommended that you upgrade or adjust your system to meet these minimum requirements and then restart the installer"

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved... CS3 is not part of Creative Cloud... Mod]

    This topic has been closed for replies.
    Correct answer John T Smith

    >Running Windows 8 now and before

    Two ideas (guesses)

    Win8 is not "exactly" the same as it was before you had to reinstall... some update and/or DLL is different now

    Do not count on Windows to be fully up to date when it comes to device drivers

    Go to the vendor site to be sure you have an updated driver for your graphic adapter

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

    There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

    2 replies

    Abambo
    Community Expert
    Community Expert
    August 7, 2018

    Try setting the compatibility mode to something that is supported by CS3. XP or Vista? It may well be, that CS3 still runs on your system but does no more install there.

    ABAMBO | Hard- and Software Engineer | Photographer
    DOM-INIKAAuthor
    Participating Frequently
    August 8, 2018

    I've tried that, thanx though.

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    August 7, 2018

    >Running Windows 8 now and before

    Two ideas (guesses)

    Win8 is not "exactly" the same as it was before you had to reinstall... some update and/or DLL is different now

    Do not count on Windows to be fully up to date when it comes to device drivers

    Go to the vendor site to be sure you have an updated driver for your graphic adapter

    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

    There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

    DOM-INIKAAuthor
    Participating Frequently
    August 8, 2018

    I suspect the problem lies there. I had a issue 6 months ago with blue screens and had to reinstall all drivers then, which somehow fixed the blue screen problem. I'll dig deeper into this. Thanx!

    DOM-INIKAAuthor
    Participating Frequently
    August 8, 2018

    by 'the problem lies there' I mean with the DRIVERS. ...getting used to the adobe forums interface