Cannot get Ps to load on new Apple MacBook Pro with M1 chip

Question

I have just purchased a new MacBook Pro and was setting it up this morning and despite trying six time I cannot get Ps 2021 to load.  It just keeps spinning.  Does anyone have any suggestions. I have tried all the usual things like shutting down and rebooting.  Thanks for your help Jennifer

kglad · Answer

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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