cannot install

Forum|Forum|4 years ago
February 3, 2022
2 replies
221 views

it shows me almost apps are not compabatible on my windows version.

this comment below request windows version 1607 for minimum and update my windows, but my windows version is 21H2. so i don't understand why i cannot install these applications. somebody help me please 😞

Installation

This topic has been closed for replies.

T

Test Screen Name

Legend

I agree with the original poster, Jeff. If the minimum version of Windows 10 is 1607, this was released in 2016 (14393.1607). The version 19044 (21H2) was released in November 2021, just 2 months ago.

According to https://en.wikipedia.org/wiki/Windows_10_version_history.

The date shown (2020-09-09) is, I believe, the date installed, not the date of the last update.

Jeffrey_A_Wright

Community Manager

Test Screen Name, build 19044.1466 is listed towards the bottom of page https://docs.microsoft.com/en-us/windows/release-health/release-information and does indicate that an update has been made available at https://support.microsoft.com/en-us/topic/january-11-2022-kb5009543-os-builds-19042-1466-19043-1466-and-19044-1466-b763552f-73bd-435a-b220-fc3e0bc9765b.

You are right they seem to be close, but I would recommend applying any available Windows 10 updates, before we start looking at Compatibility mode, or some other cause, of the operating system not being detected as being correct.

Jeffrey_A_Wright

Community Manager

I am very sorry, but it looks like the installation of Windows 10 has not been updated since 2020. Please apply any available updates to Windows 10. For more information on the current releases of Windows 10, see https://docs.microsoft.com/en-us/windows/release-health/release-information.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded