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Participant
August 23, 2013
Answered

Cannot install Acrobat from CS6 in Win7 and win8 Chinese platform

  • August 23, 2013
  • 1 reply
  • 858 views

The error code are as follows:

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DF029, DW065 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 3 error(s), 7 warning(s)

WARNING: DW065: Display requirements not met for {402F6F2E-5683-491C-977D-0CA599A07CAF} CS6 Design and Web Premium 6.0.0.0

WARNING: DW065: Display requirements not met for {A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E} Adobe Dreamweaver CS6 12.0.0.0

WARNING: DW065: Display requirements not met for {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582} Adobe Illustrator CS6 Core (64 Bit) 16.0.0.0

WARNING: DW065: Display requirements not met for {7D4E9D10-AED6-485D-A2B0-9A1DF1A55545} Adobe Illustrator CS6 Core 16.0.0.0

----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.

ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。

MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.

----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------

WARNING: DF012: File/Folder does not exist at F:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)

----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------

WARNING: DF012: File/Folder does not exist at F:\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050:  - Acrobat Professional: Install failed

******************************************************************************************************

please help

    This topic has been closed for replies.
    Correct answer Ned Murphy

    See the following help document:

    Exit Code: 6, Exit Code: 7 Installation Errors -

    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

    1 reply

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    August 23, 2013

    See the following help document:

    Exit Code: 6, Exit Code: 7 Installation Errors -

    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html