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Inspiring
January 16, 2017
Answered

Cannot Install Acrobat Pro DC; Windows 10

  • January 16, 2017
  • 3 replies
  • 3956 views

Greetings:

I get the following message when I tried to install Acrobat Pro DC:

Exit Code: 7

Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 15.23.20053.0 Adobe Acrobat\Setup.exe_15.023.20053 -----------

ERROR: DW071:

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

I would appreciate any help!

Thank you

Martin

This topic has been closed for replies.
Correct answer kglad

uninstall any other acrobat/reader versions

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

make sure you have the latest ms visual c++ installed (2015).

retry installing.

if you see the same exit code 7, Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Photoshop Elements

3 replies

Participant
April 25, 2021

had the same problem, the solution worked for me =]

Inspiring
January 17, 2017

THANK YOU!

kglad
Community Expert
Community Expert
January 17, 2017

you're welcome.

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 17, 2017

uninstall any other acrobat/reader versions

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer

make sure you have the latest ms visual c++ installed (2015).

retry installing.

if you see the same exit code 7, Errors "Exit Code 6" and "Exit Code 7" installing Adobe CS6, CS5.5, CS5, Premiere Elements, and Photoshop Elements