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Participating Frequently
April 12, 2012
Answered

Cannot install Acrobat X from disc, incorrectly states computer doesn't meet system reqmnts.

  • April 12, 2012
  • 4 replies
  • 2204 views

trying to install Acrobat X Standard from disc.  Computer gives me message that I have not met the system requirements.  But I have, so what do I do?

    This topic has been closed for replies.
    Correct answer willyjp

    Hi,

    Mostlikely your windows vista is still SP1. Update it to SP2 and it should work.

    4 replies

    willyjpCorrect answer
    Participating Frequently
    April 12, 2012

    Hi,

    Mostlikely your windows vista is still SP1. Update it to SP2 and it should work.

    bestoftmzAuthor
    Participating Frequently
    April 14, 2012

    Willy- you had the right answer for me.  My service pak was still on 1.  Thank you for your help. Much appreciated

    bestoftmzAuthor
    Participating Frequently
    April 12, 2012

    Windows Vista Home Premium

    AMD 64x2 Dual Core Processor  5600  2.80 GHz

    Memory 2942 MB

    32 bit system

    bestoftmzAuthor
    Participating Frequently
    April 12, 2012

    copied disc to desktop, tried to run it and got same message.

    Arpit Kapoor
    Participating Frequently
    April 12, 2012

    please attach the install.log file(c:\Program Files\CommonFiles\Adobe\Installers\[Adobe Application name<date>].log.gz)

    Arpit Kapoor
    Participating Frequently
    April 12, 2012

    First check form the below link that you actually meet the system  requirements.

    http://www.adobe.com/products/acrobatpro/tech-specs.html

    If you do, then copy the contents of the disc to a folder on the desktop and try running the installer and check if it works.

    Inspiring
    April 12, 2012

    What are your system info....

    check here http://www.adobe.com/products/acrobatstandard/tech-specs.html and compare