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July 16, 2013
Question

Cannot install Adobe AIR and CS6 suite

  • July 16, 2013
  • 0 replies
  • 340 views

Hi folks,

Lets start with: i am the build in local admin account! i did run as admin! and as far as i know i got rights on everything.

Windows 7 SP1 64bit.

I did try selective boot through msconfig, and i did try it also in safe modes in the most minimal state.

Creating a shortcut with the "-uninstall" string obviously not work, because there is no more installation of Adobe air or CS6 products installed on my machine.

This is what the Adobe AIR installer log tells me,

[2013-07-16:14:03:48] Runtime Installer begin with version 3.7.0.2090 on Windows 7 x86

[2013-07-16:14:03:48] Commandline is:

[2013-07-16:14:03:48] No installed runtime detected

[2013-07-16:14:03:57] Relaunching with elevation

[2013-07-16:14:03:57] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air28d5.tmp\adobe air installer.exe -ei

[2013-07-16:14:03:57] Runtime Installer begin with version 3.7.0.2090 on Windows 7 x86

[2013-07-16:14:03:57] Commandline is: -stdio \\.\pipe\AIR_4580_0 -ei

[2013-07-16:14:03:57] No installed runtime detected

[2013-07-16:14:03:57] Starting silent runtime install. Installing runtime version 3.7.0.2090

[2013-07-16:14:03:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]

[2013-07-16:14:03:57] Runtime Installer end with exit code 7

[2013-07-16:14:03:59] Runtime Installer end with exit code 7

Runtime Installer end with exit code 7 Also shows up when trying to install any CS6 Products.

I googled my cute little hiney off, for almost 2 full days now.. spent alot of time in the Win7 register and in deep hidden windows folders.

As far as i know i completly removed Adobe Air and CS6 products.

Also tried the adobe creative cloud cleaner tool everyone is talking about, but it not even start on my machine?!

Why the hell! i cannot install Adobe AIR or CS6 Products?

If you need more information, i am happy to give it to you.

PS

Adobe flash, shockwave and Reader work perfect?!!?!?!?!

I leave problems reports about Adobe CS6 products out of this discussion for now, because i have a feeling that the problem is connected with eachother.

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