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A
Anonymous
January 9, 2012
Question

cannot install adobe Premiere elements 9 disc

  • January 9, 2012
  • 2 replies
  • 4375 views

I bought adobe photoshop elments 9 & adobe Premiere elements 9 sotftware from a store.

I have windows 7 on my computer.

I have installed disc 1 (adobe photoshop elements 9).  My computer said it installed sucessfully.

I went to install disc 2 (adobe premiere elements 9) & computer said 'Adobe Premiere elements 9 is not installed on the system or has corrupted. Please install adobe premiere 9 & retry'.

I also disable my antivirus software before I installed disc 1 and when I tried to install disc 2.

How can I install disc 2 ??

yzponyhead.

    This topic has been closed for replies.

    2 replies

    P
    Philippe_A_
    Participating Frequently
    August 6, 2012

    Photoshop and Premiere Elements 9 must be installed from DVD 1. DVD 2 is Premiere Content only.

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    January 10, 2012

    Did you just purchased Photoshop and Premiere Elements 9?  The current version of both products in 10.

    I would recommend trying to copy the contents of your disc 2 to your desktop and seeing if you receive any disc errors.  This will help tell you if the disc is damaged.  If you do receive an error I would also try copying the files to a second computer to help determine if it is a failure of the optical drive or the installation media.

    A
    Anonymous
    January 10, 2012

    yes i bought the product yesterday.

    I will try what you said to do.

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