Cannot install Adobe XD , its stuck for hour at 20.7% on Catalina

I can't install Adobe XD, it stopped manytimes at 20.7% for hours.

My computer is iMac 2017, ios Catalina, please kindly suggest.

Thank You

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Correct answer Dotfly GmbH

I had the same issue it got stuck on 20.7 percent under Catalina. After running the Adobe Creative Cloud Cleaner Tool and a restart, it installed.

Thanks

Community Manager

Moving the discussion to Get Started community.

Participant

Same for me....used Adobe creative cloud cleaner tool . Then problem solved

Community Expert

There's seems to be quite a few apps which might not work with Catalina. I couldn't find anything to suggest that Adobe XD won't work though.

Perhaps try using the Adobe Creative Cloud Cleaner Tool so you can make sure it will be a clean install.

Dotfly GmbHCorrect answer

Participant

I had the same issue it got stuck on 20.7 percent under Catalina. After running the Adobe Creative Cloud Cleaner Tool and a restart, it installed.

Thanks

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