cannot install Beta AI

check your specs, https://helpx.adobe.com/illustrator/system-requirements.html?guid=c99593c8-9427-439e-95a3-d37ad0fab409&product=Creative%20Cloud%20Desktop&product-version=5.10.0.573&mv=product&mv2=accc#access_token=eyJhbGciOiJSUzI1NiIsIng1dSI6Imltc19uYTEta2V5LWF0LTEuY2VyIiwia2lkIjoiaW1zX25hMS1rZXktYXQtMSIsIml0dCI6ImF0In0.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.gXnz1jFohN9CLyE6OLV0Y8YYfU5Nue7QeAuy7jkMc9OIeihjE8ueosbeDEEm39_DHo9EggvPlk4iVz969G5rqxlV-t6Mbc_9gN40bkX3tP8mf0qdjPXRstbtkb8sUS7weKcpABV-YwKD8cp89rqarQSkXvCjAzL-STts4hD4GgTfdVaLgTCc6hBc0q4EaGRFojQI52-eyxQ2nHEYjMBQ1Y-4c-liMI9ZGR2dJIoKTacjxracZmUOl6ZyEtOMo3FXGGx3NPe5uhVG80d7Moa9ME9Z4ncvBpP1LsXpCT08WIrbhWAvwW2NqniLfc28kt6vYCC5TeSgC3leKLGpmk4ChQ&token_type=bearer&expires_in=86399997

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>