Cannot install Creative Cloud

Forum|Forum|4 years ago
January 16, 2022
2 replies
383 views

Hello, I have tried installing normally, ran as administrator, tried uninstalling my old nonfunctioning version, tried cleaning all CC apps, uninstalled all CC apps, tried restarting and installing again, tried different version installers.

Does CC not with windows 11 or? I've never had any issues like this before

(the installer just starts loading and then does absoloutly nothing, it doesnt launch)

This topic has been closed for replies.

A

Ashraf Hameed22690225y72q

Participant

Also i am having this problem start installing and it hang on this screen, any help or solution for this ??????

Panthera-ToraAuthor

Participating Frequently

Mine sadly doesnt even get that far, I bet the clean up tool would help for your situation though!

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Anonymous

So I am facing same issue on Windows 10 PC, however on windows 11 laptop, instalator starts just fine.

So probably not windows version related, but I've spend whole day trying to fix it and I didn't find solution. Tried literally everything I found online

Panthera-ToraAuthor

Participating Frequently

Oh yeah, ive tried like 20 different Moderator help guides for this problem, and nothing has worked. My installed just kind of start doing the progress loading mouse thingy and the n nothing, it never even tries to start.

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Anonymous

exactly the same here. I can also see AdobeInstaller in Task Manager after a while. but nothing on the screen. Frustrating. I am "IT" guy so I've literally done everything, registry cleanup folders clenaup everything that could possibly help, and nothing. I found some logs I've just posted in other thread, not sure if someone can see anything wrong here. But it doesn't look promising

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