Skip to main content
May 23, 2014
Question

Cannot install CS6 in Win 8 platfrom

  • May 23, 2014
  • 1 reply
  • 340 views

The following error found during our installation of CS 6

Exit Code: 6

Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ... WARNING: DF029, DW065 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 16 error(s), 4 warning(s)

WARNING: DW065: Display requirements not met for {E8AD3069-9EB7-4BA8-8BFE-83F4E69355C0} CS6 Master Collection 6.0.0.0

WARNING: DW065: Display requirements not met for {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0

WARNING: DW065: Display requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0

----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------

WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)

----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\ChaparralPro-Italic.otf" Error 32 程序無法存取檔案,因為檔案正由另一個程序使用。(Seq 25)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 25)

----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\KozMinPr6N-Medium.otf" Error 32 程序無法存取檔案,因為檔案正由另一個程序使用。(Seq 29)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 29)

ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\KozMinPr6N-Light.otf" Error 5 存取被拒。(Seq 28)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 28)

ERROR: DF024: Unable to restore file at "C:\Windows\Fonts\KozMinPr6N-Light.otf" from backup at "C:\adobeTemp\backup\adobetmp00891770" Error 5 存取被拒。(Seq 28)

ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 28)

----------- Payload: {DE7C6FA1-AF75-48A8-B495-CFAD529BCC3D} Recommended Common Fonts Installation 2.0.0.0 -----------

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\KozGoPro-Bold.otf" Error 32 程序無法存取檔案,因為檔案正由另一個程序使用。(Seq 32)

ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 32)

----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------

ERROR: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.

ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。

MSI Error message: Error 1324.The path R嶰up廨er un document num廨is?sur un multifonction.sequ or the volume is invalid. Please enter it again.

ERROR: DW050: The following payload errors were found during install:

ERROR: DW050: - Required Common Fonts Installation x64: Install failed

ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed

ERROR: DW050: - Acrobat Professional: Install failed

ERROR: DW050: - Recommended Common Fonts Installation: Install failed

Please help

    This topic has been closed for replies.

    1 reply

    Ned Murphy
    Legend
    May 23, 2014

    Exit Code: 6, Exit Code: 7 Installation Errors -

    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html