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A
Anonymous
May 19, 2012
Question

Cannot install elements 9 on my new computer

  • May 19, 2012
  • 1 reply
  • 380 views

I have just bought a new computer and cannot install my photoshop elements 9 and  premiere elements 9. The program starts to roll back

during installation. I have de-installed both programs from my other computer. My old PC is running window xp and my new computer is

running windows 7. Please Help!

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    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    May 19, 2012

    Greg1221 I would recommend reviewing Install rollback | Photoshop Elements | Windows - http://helpx.adobe.com/photoshop-elements/kb/install-rollback-photoshop-elements-windows.html.  Are you receiving any error messages regarding conflicting processes?

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