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M
MichIGY
Participant
October 26, 2018
Answered

Cannot install latest CC update to Windows 10 LTSB

  • October 26, 2018
  • 2 replies
  • 7412 views

I am using WIndows 10 LTSB (long term service branch).

This build is used by everyone in the company I work for - as we cannot expect to have to support a new build every few months when a LTS version exists.

The latest version of CC requires at least build 1703, LTSB is 1607

This is one of the most blatant oversights I have seen.

Windows 7 is still supported, but the LONG TERM SERVICE branch of Windows 10 (the LATEST version) is not?

this is how you lose customers

This topic has been closed for replies.
Correct answer Jeffrey_A_Wright

MichIGY, I am sorry, but the latest versions of our applications require a newer build of Windows 10 as you have stated in your original post.  You can continue to use the Adobe Creative Cloud desktop application and older Adobe applications until your organization is prepared to upgrade Windows 10.  Please bookmark Adobe Creative Cloud system requirements  which provide system requirements for the Creative Cloud desktop app and links to requirements for different applications.

If you need details on how to install the previous versions of the CC applications, then please update this public forum discussion with the type of membership your organization purchased.  If you also know the deployment method used then, please provide those details too.

2 replies

T
Test Screen Name
Legend
October 30, 2018

Isn't LTSB aimed at ATMs, nuclear power plants and medical kit? Not ordinary humans. Not graphic designers. Seems some companies aren't playing the game. LTSB reduces administration at the price of compatibility. Adobe is dropping small market share systems quickly. Windows 8 is going. (Not an Adobe reply).

V
VaiteX
Participant
July 17, 2020

Oh dear, i changed my mind soon after what adobe did, now i and all my team are using full cracked adobe products, you can even make it portable to run on LTSB, and for adobe? go take your money from microsoft

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity ManagerCorrect answer
    Community Manager
    October 26, 2018

    MichIGY, I am sorry, but the latest versions of our applications require a newer build of Windows 10 as you have stated in your original post.  You can continue to use the Adobe Creative Cloud desktop application and older Adobe applications until your organization is prepared to upgrade Windows 10.  Please bookmark Adobe Creative Cloud system requirements  which provide system requirements for the Creative Cloud desktop app and links to requirements for different applications.

    If you need details on how to install the previous versions of the CC applications, then please update this public forum discussion with the type of membership your organization purchased.  If you also know the deployment method used then, please provide those details too.

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