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L
LeMufle
Participating Frequently
December 26, 2020
Question

Cannot install on current OS (Windows 10)

  • December 26, 2020
  • 3 replies
  • 393 views

Hi,

The downloaded installers give me this message on a newly installed Windows 10.

I deactivated every previous device but still get this message...

 

 

 

Any hints ? Thx a lot !

 

This topic has been closed for replies.

3 replies

T
Test Screen Name
Legend
December 26, 2020

Is this a 32-bit or a 64-bit system - or is it an ARM system such as a Surface Pro X?

If not sure, see https://social.technet.microsoft.com/Forums/windows/en-US/92e56ebe-6457-4913-8aac-cdb1010bce94/32bit-or-64bit-using-winverexe?forum=w7itprogeneral

    L
    LeMufleAuthor
    Participating Frequently
    December 26, 2020

    Its a 64 bits system

    Just Shoot Me
    Just Shoot Me
    Legend
    December 26, 2020

    Well it looks like you have the newest version of Windows.

    so I suspect this is a Drive/Folder/File permissions problem.

    Your uername does not have sufficient rights for the folder that CC desktop app want to use.

     

    Are you logged into Windows as the Administrator?

    L
    LeMufleAuthor
    Participating Frequently
    December 26, 2020

    Yes, the only user I created is a member of the Administrators group... Moreover I execute the installer as an Administrator with a right click...

    L
    LeMufleAuthor
    Participating Frequently
    December 26, 2020

    Also, I stripped some components and features from my windows ISO to have a more minimal OS, mostly for privacy again.

    Could this be involved in my issue here ?

      Just Shoot Me
      Just Shoot Me
      Legend
      December 26, 2020

      Have you installed all the Windows Updates?

      What wxact version (Build) of Windows is installed?

      In the Start menu type Winver and post a screen shot of the dialog box that comes up.

      L
      LeMufleAuthor
      Participating Frequently
      December 26, 2020

      Thx for the reply,

       

      For privacy and stability purposes I tweaked Windows Update in the GPO (less frequent updates, etc), could it be the problem ?

      Thx again

      L
      LeMufleAuthor
      Participating Frequently
      December 26, 2020

       

      Just so you know here is what I tweaked regarding Windows Update (Windows Update for Entreprises).

      First screenshot is "Select when Preview Builds and Feature Updates are received"

      Second one is " Select when Quality Updates are received".

      Could that be linked to my problem ?

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