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Participant
May 11, 2019
Question

Cannot Install Photoshop CC Due to "Insufficient Disk Space" Despite Changing Directory

  • May 11, 2019
  • 2 replies
  • 6386 views

I've been unable to install Photoshop as I constantly get this error whenever I try, despite my changing the installation directory to a drive with 133GB of free space. Does anyone know how to fix this?

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2 replies

Nancy OShea
Community Expert
Community Expert
May 11, 2019

See Photoshop system requirements  Even if you try to install on a 2nd drive, your primary hard disk must have sufficient resources to install software.  This might be a good time to move data and work files to an external drive and uninstall all non-essential software to free up space on the primary disk.  

Nancy O'Shea— Product User & Community Expert
Participant
June 22, 2022

The requirements you link to above only say how much free disk space is required.  It doesn't say that the free space MUST be on the boot drive!  On top of that, the error message you get when install fails is wrong as it says "...only '1278648320' bytes are available on the installation directory"  when the installation directory (drive) has 250GB free.

Abambo
Community Expert
Community Expert
May 11, 2019

What is your OS and version and how much space is on your system disk?

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 11, 2019

I use Windows 10 and I have 2GB free on the system disk.

John T Smith
Community Expert
Community Expert
May 11, 2019

Not enough space

1 - some parts of the Cloud manager will ONLY install on the boot drive

2 - not sure of this, but I think temporary files also go on the boot drive

Install on non-boot drive see reply #1 https://forums.adobe.com/thread/2549431 may have more information