Cannot Install Premiere Elements

3 replies
1708 views
Translate

Constantly get "not found" notices for MSVCP140.dll and VCRUNTIME140.dll near end of install sequence.

Deleting and reinstalling is not working - that was the only suggestion that popped up. I had the same issue trying install the 30-day trial, so I purchased the software from the Adobe site. Any ideas? Adobe - help me out here!

Installation

A

AxelMattCorrect answer

Community Expert

That is a Microsoft problem...

Go to http://www.microsoft.com/en-us/default.aspx and type in the search bar at the top "C Runtime" to find and re-install the C runtime Libraries.

-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

D

defaultknyhcqhi6uj1Author

Participant

That solved the problem! Up and running - thanks!

Translate

E

Evigs24

Participant

I actually had the same issue but I notice that Adobe's digital certificate was expired on 2/3/2021. Maybe that's also a problem may be why we couldn't download it.

Translate

A

AxelMatt

Correct answer

Community Expert

That is a Microsoft problem...

Go to http://www.microsoft.com/en-us/default.aspx and type in the search bar at the top "C Runtime" to find and re-install the C runtime Libraries.

-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Translate

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.