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Participant
October 23, 2019
Question

Cannot Log into Install Creative Cloud or Lightroom App

  • October 23, 2019
  • 2 replies
  • 168 views

I cannot log into my account to install Creative Cloud or Lightroom desktop apps. When I load the installer, it redirects me to a web page. I log in successfully, but the installer app does not respond. The "sign in here" link does not work (I click on it and it does nothing).

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2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
October 23, 2019

Bonusbrandon, what type of Creative Cloud membership are you using?  Are you using the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to install Lightroom CC?

Participant
October 23, 2019

I cant believe I am paying for this crap. 
Just like quark, they are ruining the software by being so ass-tight with verification.

 

I cant login to your stupid software with the correct password... I DO NOT want to get a phone verification every single time i log in to an adobe program

 

FIX IT@!