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L
LucíaFernández
Participant
July 20, 2015
Answered

Cannot open Premiere Pro CS6 when apparently installed. Appears "updated" instead of "open".

  • July 20, 2015
  • 1 reply
  • 401 views

Hello, I have installed Creative Cloud in my computer, using Windows 7. I am trying to install Premiere Pro CS6, and after the process is complete, instead of having the option of opening de programme it just says "updated", and I can't fin the programme in any other folder of my computer to be able to open it from there.

Will thank anyone who could help me to solve this!

This topic has been closed for replies.
Correct answer Atul_Saini

I've checked and the one I got is 32-bit. I really didn't know this could be the problem! So if I update my Windows version, it should be solved? Could this be the only problem?


Yes, once you'll update it to 74-bit OS, you would be able to use Premiere Pro on your machine. Make sure you check System requirements | Adobe Premiere Pro‌ before attempting to install it.

Hopefully this should help, let us know in case you need further assistance.

1 reply

Atul_Saini
Atul_Saini
Legend
July 20, 2015

Lucíafernández,

Which OS version are you using? Please check System requirements | Adobe Premiere Pro‌.

L
LucíaFernándezAuthor
Participant
July 20, 2015

I am using Windows 7.

Atul_Saini
Atul_Saini
Legend
July 20, 2015

Is it windows 7 32-bit or 64-bit? Premiere Pro CS6/CC requires a 64-bit OS to run.

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