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December 21, 2013
Question

Cannot register Adobe CS5

  • December 21, 2013
  • 1 reply
  • 307 views

I just purchased a MBP with Adobe CS5 on it; the seller said he used a seller's license, so it was as of yet un-registered. He told me to register it with my Adobe ID so that I could regain the software if anything ever happened to my computer. Whenever I try to register it, though, Adobe tells me it cannot register, and I should try again later. I can't get the Apple software to register on their sites, either. Am I doing something wrong? What gives?

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1 reply

kglad
Community Expert
Community Expert
December 21, 2013

contact adobe support to verify you have a valid license, http://www.adobe.com/support/chat/ivrchat.html