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Anna123456789!
Participant
February 4, 2020
Question

Cannot rename opm.db as described in "Apps panel doesn't show installed Creative Cloud apps"

  • February 4, 2020
  • 1 reply
  • 222 views

I wich to uninstall and reinstall apps in order to change language of the apps. 

 

However,  In the apps tab of the Creative Cloud desktop app, applications are not listed as installed (photoshop, indesign, illustrator), so I cannor choose 'uninstall'.

 

Therefore I am following the guide https://helpx.adobe.com/creative-cloud/kb/apps-panel-reflect-creative-cloud.html - but I am unable to rename the file opm.db, because I get an warning, that it is in use by Creative cloud. I dont understand this. I have succefully followed step 1 and 2 ind the guide, and believe that I have closed down everything regarding adobe. Do I need to stop some additional program, that I am unaware of, to be able to rename the file?

 

Or, can I skip all of this and uninstall the apps using control panel (as I would, if I was uninstalling any other app/programme)? 

 

Any help is much appreciated.

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1 reply

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
February 4, 2020

Let me move this to the Get Started forum for you, where you are more likely to receive an answer to your question.

Note that the Community Help forum is for help in how to use the Adobe Communities. Product questions should be posted in the associated product community.

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