Skip to main content
SafireBird
Participant
February 3, 2019
Answered

Cannot uninstall Photoshop CS6 Trial

  • February 3, 2019
  • 1 reply
  • 285 views

Hello

I have downloaded the 1-month trial version of Photoshop CS6 a while ago. Everything was working fine during the trial. Now that it has ended, I want to uninstall the program but I keep receiving error messages, telling me the de-installation was unsuccessful. The error message is the following:

Exit Code: 34

Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 0 error(s)

FATAL: Payload 'Camera Profiles Installer 9.0.0.65 {56DCC6F4-322E-42DA-A5DA-26BAD28C1E10}' information not found in Media_db.

-------------------------------------------------------------------------------------

I tried restarting my PC several times but that didn't work. What can I do to successfully remove the program from my PC?

Thanks in advance.

    This topic has been closed for replies.
    Correct answer SafireBird

    If that doesn't help, take a look at this thread

    Getting fatal Exit Code 34 when installing an app


    Dear Ged

    thanks fr your help. Unfortunately none of the tips above worked for me. The problem still remained and most people seem to have faced the problem when trying to install the program, not when attempting to uninstall it. I managed however by re-downloading and reinstalling the program. After that I could delete it from my PC without any issues. Still don't know what caused the problem, but its fine now.

    1 reply

    February 3, 2019
    SafireBird
    Participant
    February 3, 2019

    Thanks for the tip. I will try that.

    February 3, 2019

    If that doesn't help, take a look at this thread

    Getting fatal Exit Code 34 when installing an app