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Visible One
Participant
May 13, 2020
Answered

Cannot update Adobe XD. Error Code 505

  • May 13, 2020
  • 3 replies
  • 3745 views
Exit Code: 505
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 3 error(s), 0 warnings(s) 

FATAL: Error (Code = 505) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:28.9.12.2
FATAL: Error occurred in install of package (Name: UWPAssets Version: 28.9.12.2). Error code: '505'
ERROR: Privilege lowering failed PU_CreateProcessWithTokenW! Error: 1058
ERROR: Failed to launch hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe for install UWP with error code 1058
ERROR: Failed to install UWP Appx Package with error failed to launch hdhelper.exe (delevated) for installing UWP appx with error code 1058
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This topic has been closed for replies.
Correct answer Pascal5E29

For everyone else facing this issue: I had to start the Windows Service "seclogon".

I've disabled it long time ago to improve windows startup performance.

3 replies

M
Michael25997439a901
Participant
September 7, 2022

I was also facing this issue when I created the design for web based gym management software. But now the issue has been fixed.

P
Pascal5E29Correct answer
Participant
January 29, 2021

For everyone else facing this issue: I had to start the Windows Service "seclogon".

I've disabled it long time ago to improve windows startup performance.

    J
    Jimmy_D
    Participant
    July 8, 2021

    Thank you Pascal!

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 13, 2020

    install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

     

    if you already are using it, exit it and then restart it by right clicking>click "run as administrator"

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